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Access your serial number and service ID
You can access important information by using the
Information Menu
of the HP All-in-One.
User Guide
111
HP w
arranty
and
support
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Note
If the HP All-in-One is not turning on, you can view the serial number by looking
at the sticker on the rear side. The serial number is the 10-character code in the upper
left corner of the sticker.
To access your serial number and service ID
1.
Press and hold
OK
. While holding
OK
, press
4
. This displays the
Information Menu
.
2.
Press until
Model Number
appears and then press
OK
. This displays the service ID.
Write down the complete service ID.
3.
Press
Cancel
, and then press until
Serial Number
appears.
4.
Press
OK
. This displays the serial number.
Write down the complete serial number.
5.
Press
Cancel
until you to exit the
Information Menu
.